Red Cross Messages

In conflict-hit or disaster-stricken areas, there will often be disruption to conventional communication channels such as phone lines and networks, postal services and the internet. Red Cross Messages helps to restore communications between the affected area and the outside world.

  1. Messages are collected worldwide.
  2. Messages are picked up and delivered by local volunteers.
  3. If necessary, the message is read out loud.
  4. If possible, we establish a phone or Skype connection.

Being a neutral organization, the Red Cross is allowed access to conflict-hit or disaster-stricken areas that is denied to other organizations. However, this neutrality also means there are strict rules on what information a Red Cross Message can and cannot contain. Note that in certain situations, e.g. when the addressee is held in custody, messages will be read by the local authorities.

A Red Cross Message may contain the following information:

  • personal or family-related news;
  • pictures;
  • in some cases, official documents.

 A Red Cross Message cannot contain the following information:

  • money transfers;
  • news of political developments.

To send a message, you will need to know at least the name and full address of the addressee. If you do not have this information, you can launch a tracing request.

Want to send a Red Cross message?

Contact us.


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