Corona Covid-19 measuresRestoring Family Links remains open through phone (between 9h and 16h) and e-mail (rfl@rodekruis.be) for all your questions regarding family reunion and tracing. All face-to-face appointments are cancelled until further notice. Remark: The general impact of Covid-19 on the procedures of family reunion and tracing in Belgium, as well as abroad, is currently not entirely clear. We are monitoring the situation closely. You can keep addressing your questions or problems to our department, for which we will try to find answers and solutions. Thank you for your understanding and stay healthy! |
Restoring Family Links: helping your family
- We give you detailed information about the Belgian procedures for family reunification and also follow up on specific cases.
- We assist you with your searches for missing relatives.
- We help you to re-establish contact with family members.
Restoring Family Links is a free service offered by Belgian Red Cross-Flanders. It is a neutral entity and cooperates with other Red Cross and Red Crescent societies, and also with special envoys in areas of conflict. All requests are treated as confidential, taking into account the individuals' personal situation and cultural context. The Red Cross never shares individuals' information with third parties without the former's explicit consent.
Learn more about Restoring Family Links
Learn relatives' phone numbers off by heart. 
Tell family members and friends what migration route you are planning to use. 
Try to find a Red Cross or Red Crescent post as soon as possible after losing contact with any family members. 
Memorize all your family members' and friends' email addresses. 
Make sure you and your family use proper life jackets. 
If travelling with children, help them to memorize useful information, such as parents' names. 
Update family members from time to time on your journey and where you are. 
If you are arrested, tell the police you do not want to be split up from your family.