Corona Covid-19 measures

Restoring Family Links remains open through phone (between 9h and 16h) and e-mail ( for all your questions regarding family reunion and tracing. All face-to-face appointments are cancelled until further notice.

Remark: The general impact of Covid-19 on the procedures of family reunion and tracing in Belgium, as well as abroad, is currently not entirely clear. We are monitoring the situation closely. You can keep addressing your questions or problems to our department, for which we will try to find answers and solutions.

Thank you for your understanding and stay healthy!

Restoring Family Links: helping your family

Restoring Family Links is a free service offered by Belgian Red Cross-Flanders. It is a neutral entity and cooperates with other Red Cross and Red Crescent societies, and also with special envoys in areas of conflict. All requests are treated as confidential, taking into account the individuals' personal situation and cultural context. The Red Cross never shares individuals' information with third parties without the former's explicit consent.

Learn more about Restoring Family Links

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Safety tips for migrants


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